For deliveries in Canada, orders are shipped M-F within 1 business day of your order from our warehouse in Ontario. Orders are unable to be changed once your order has been submitted- we move that quickly, so please double-check all your information before finalizing your order.
- FREE standard delivery - transit time estimated to be 3-9 business days
Expedited Shipping: an additional fee is calculated at check out (based on your shipping address):
- Canada Post Xpresspost - up to 3 business days
*Please note that estimated transit times do not include the order processing time of 1-2 days. Unfortunately, carriers no longer guarantee delivery estimates (even for expedited options), and SlumberPod cannot issue shipping refunds or waive return fees for orders that arrive later than expected.
See this disclaimer from Canada Post regarding ship times:
Delivery standards are based on normal delivery conditions and are subject to change without notice. The on-time delivery guarantee may be modified during peak periods (see canadapost.ca/notice) or suspended due to causes beyond Canada Post’s reasonable control, including, but not limited to, acts of God, epidemics, labor disruptions, equipment failures, or unanticipated surges in volume. Other terms and conditions apply.
PROTECT YOUR ORDER IN THE EVENT IT IS LOST, DAMAGED, OR STOLEN!
We offer Route Delivery Insurance as a way to protect your order in the event the package is lost, stolen, or damaged. This option is the default and will automatically be applied to your order upon checkout (for a nominal additional fee) because we highly recommend this :)
*Please note that if you have opted out of Route for additional coverage, carriers will not reimburse for stolen orders. If your package was lost or damaged in transit, we are not able to replace or reship your order without a claim submitted by you to the shipping carrier.*
Route Package Protection information can be found here.